Customer Testimonials

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DealerRater Apr 10, 2025

Just bought a car at BMW coconut creek .It was a fantastic experience ! My salesman Andy was the best , so kind and helpful and patient with me , All the staff made it a very pleasant experience.Would definetly recommend dealing with them!!! M

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DealerRater Feb 18, 2025

Horrific Experience at Vista BMW of Coconut Creek. Reconsider purchasing any vehicle from Vista BMW of Coconut creek. You will thank me later. On February 15, 2024, I purchased a certified used 2021 BMW X4 M40I Sports. I felt sure of this purchase because of its certified used vehicle warranty of 1 year. The process of purchasing my vehicle took about 8 hours. William Curran who was the contract administrator was very quick for me to sign the lengthy paperwork with minimal counseling of what I was signing. I specifically asked about the certified warranty and gave me the run around. I was tired ...

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DealerRater Feb 18, 2025

Horrific Experience at Vista BMW of Coconut Creek. Reconsider purchasing any vehicle from Vista BMW of Coconut creek. You will thank me later. On February 15, 2024, I purchased a certified used 2021 BMW X4 M40I Sports. I felt sure of this purchase because of its certified used vehicle warranty of 1 year. The process of purchasing my vehicle took about 8 hours. William Curran who was the contract administrator was very quick for me to sign the lengthy paperwork with minimal counseling of what I was signing. I specifically asked about the certified warranty and gave me the run around. I was tired ...

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DealerRater Feb 16, 2025

I can’t say enough about my incredible experience at BMW of Coconut Creek! From start to finish, every interaction was nothing short of exceptional. A huge thank you to my sales specialist, Fred, whose calm, easy-going demeanor made purchasing my dream car—a 2022 BMW X4—an absolute pleasure. Fred’s non-pushy, professional approach made me feel comfortable and confident throughout the entire process. I am beyond grateful for his help in making this dream come true! Equally impressive was my service advisor, Nicholas, whose outstanding communication and swift handling of a minor light replacement showed the utmost professionalism and ...

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DealerRater Feb 16, 2025

I can’t say enough about my incredible experience at BMW of Coconut Creek! From start to finish, every interaction was nothing short of exceptional. A huge thank you to my sales specialist, Fred, whose calm, easy-going demeanor made purchasing my dream car—a 2022 BMW X4—an absolute pleasure. Fred’s non-pushy, professional approach made me feel comfortable and confident throughout the entire process. I am beyond grateful for his help in making this dream come true! Equally impressive was my service advisor, Nicholas, whose outstanding communication and swift handling of a minor light replacement showed the utmost professionalism and ...

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DealerRater Feb 1, 2025

Rodrigo Barros is a trusted Service Advisor who has assisted with my service calls on three separate occasions. He is knowledgeable, exceptional communicator, and a quality advisor who illustrates why I have purchased two vehicles over the past three years from this dealership. Thank you, Rodrigo for your assistance and professionalism.

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DealerRater Dec 9, 2024

Do your self a favor and ask for Mike (Michael E Loiselle) I highly recommend this salesman and dealership to all my friends and family! It’s hard to car Mike a salesman when he wasn’t never trying to sell me anything, he wanted me to get the exactly what I was looking for. My experience was outstanding, thanks to my salesman, Mike. From start to finish, he was incredibly professional and patient. He took the time to understand exactly what I was looking for and never pressured me into making a decision. Instead, he genuinely cared about helping ...

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DealerRater Dec 8, 2024

Dealing with Luis Allen was a pleasure. He make buying a new car a pleasure.

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DealerRater Nov 7, 2024

Worst dealership that I have ever dealt with! While trying to get information on a particular car they would not give me answers to my questions about the car and transaction. All they would tell me is how great the car was and how fast is was going to sell. Duane the salesman was no help. After a couple of days of no answer about sales tax in Florida, I emailed them back to tell me the car was sold. Also they tried to add almost $5000.00 in add on fees.

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DealerRater Oct 29, 2024

Go the process to buy the car took a little longer.Then I expected Luis Allen was excellent and also Lamar

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DealerRater Aug 12, 2024

JC and Ed were terrific to deal with in leasing my car. The genius was very knowledgeable.

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DealerRater Jul 20, 2024

We've done business here for many years having bought/leased four vehicles. I was so happy with their customer service forward way of doing business that I'd drive an hour each way to go back for service. Last month I went in and knew something was off. The service guy was absolutely padding my work order and I challenged him. I had to go back this week because the mechanic didn't reset the service due date in my car. I told the guy at the drive up check-in what I needed and he asked me if I ...

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DealerRater Jul 18, 2024

Your collision Claim Advisor, Yosbani "Geo" Ramirez, and the whole office team were extremely helpful and courteous. I received a warm welcome at reception, and Mr. Ramirez was able to have the problem fixed very quickly. It was a pleasure working with such a professional team.

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DealerRater Jul 17, 2024

If you are an out of state buyer, by warned, they will scam you out of money. I own a marketing firm and I can tell you 100% this is a donest and crooked dealership form the word go. They charged me 510.00 per car for title, licence and fees and didn't send it to the tax collector. Then they said they would send a partial refund because their third party company charged them 300 instead of 196, that I also paid. They charged me over 2,800 in dealer fees and tried to scam me out of another 1, 020.00 fees that I already paid for. ...

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DealerRater Jul 12, 2024

Deal we made via internet including price sheet showing out of pocket and monthly payment changed once I arrived to pick up car. Despite written documentation and phone calls, also verifying deal meant nothing to dealership nor the GM who I spoke to. Very unethical , feel bait and switch occurred. We are elderly and hope others get better treatment

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DealerRater Jul 12, 2024

It was absolutely horrible! I am expressing my dissatisfaction with BMWs service department which represents it new managment teams. I recently took my vehicle in for battery related concerns on Monday 06/10/2024 as I recently had work done on my car. During the visit they performed an inspection. The inspection had a few recommendations, however, this concern relates specifically to the front left headlight being out. I was quoted with a repair cost for a headlamp issue they brought to my attention for $750.00 which I agreed too soley based on the cost presented along with the battery replacement. I paid a ...

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DealerRater Jun 26, 2024

I have purchase 3 vehicle and today my service experience was disater i will not return there is no servive and by the way when they brought me car it was the wrong car i was handed the keys i could of stole the car. and nobody was concerned do not use this dealership

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DealerRater Jun 23, 2024

I am very happy with my almost new pre-owned Lexus. After some respectful negotiating, I purchased a diamond in the rough at a very fair. Throughout the buying process my Client Advisor, Fred Tranchant was a pleasure to work with, efficient, courteous and informative every step of the way. He is one of the most honest and professional sales people I have ever encountered. The so-called money girl, Jeanette was very sweet and made even the final paperwork and funds transfer painless. I highly recommend these folks and would purchase from them again..

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DealerRater Jun 7, 2024

I hope I never have to buy a car anywhere else. Kendry Candelario & Jeremy Behar gave me the absolute best car buying experience I've ever had...and I'm a car enthusiast who does this sort of thing often for myself as well as friends and family. I know exactly where the typical frustrations and challenges can show up in the car buying process and there was ZERO of any of that from start to finish. Quite the opposite. They made it fun and easy. Beyond that, Kendry absolutely bent over backwards from the first text message to ...

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DealerRater May 17, 2024

We had a very positive experience in purchasing a car with Ricardo Saboia’s help and with some assistance from his manager, Jaime. We would buy another car from them in the future.

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DealerRater Apr 30, 2024

I appreciate Frantz for helping me gettin g my dream car - That is a great birthday gift from my husband

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DealerRater Apr 29, 2024

Mr.Fred trenchant was the sales man I ever deal he is very professional and knowledgeable I would buy next car from him I am zahid hossain

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DealerRater Apr 26, 2024

ABOSULUTE WORST EXPERIENCE I HAVE EVER DEALT WITH IN ALL OF MY CAR SHOPPING EXPERIENCES. I PURCHASED MY CARE 21 DAYS AGO AND THEY FORGOT TO PAY OFF MY PREVIOUS LEASE AND CHARGING ME FOR 2 CARS. THIS OCCURED 10 DAYS AFTER MY PURCHASE. THEY SHOULD'VE PAID IT OFF WHEN I GAVE IT TO THEM AND SIGNED THE PAPERS. I HAVE BEEN FOLLOWING UP DAILY FOR 3 WEEKS AND NOTHING HAS BEEN RESOLVED STILL. THE ENTIRE STAFF PLAYS HOT POTATO AND THROWS YOU AROUND. MY SALESMAN WAS KENDRY. I ALSO DEALT WITH JEREMY BEHAR AND THE GENERAL MANAGER TIM. HIGHLY UPSET THAT I ...

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DealerRater Apr 17, 2024

My wife and I worked with Ovid. He was a pleasure to deal with. He was knowledgeable professional and courteous. With his help and the manager we got an excellent deal on our new X3. I strongly recommend Ovid and BMW of Coconut Creek Excellent customer service from every one . 5 out of 5 stars for Ovid. Thank you

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DealerRater Apr 9, 2024

I had the pleasure of purchasing my car from Frantz Belizaire and you know in purchasing a car the process is timely, but Frantz made it seem so easy. He was very professional, Kind and very patient……I definitely would recommend him and definitely seeing him again in 4years.

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DealerRater Apr 7, 2024

Excellent customer service. Would absolutely come back here for a car just because of Frantz. In and out with what I want.

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DealerRater Apr 7, 2024

Frantz help me with my dream car I love it I m sooo grateful . Thanks

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DealerRater Apr 7, 2024

Frantz B is a very detailed and helpful assistant. Happy with my purchase many thanks

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DealerRater Apr 6, 2024

I was on my way to purchasing a Volvo however Coconut Creek BMW was the first dealership I came to before Volvo so I decided to stop. I knew nothing about a BMW until I met my sales representative Ovid Sachi who right away advised me that BMW was superior to Volvo and explained the differences. Ovid suggested we go for a test drive to experience the actual performance and feel of this vehicle. After test driving I didn’t want to look any further for another vehicle., this was it, a BMW X3. Ovid was very patient in explaining ...

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DealerRater Apr 1, 2024

I went to the dealership knowing nothing about BMWs. I was introduced to Stephen Austin for help and he took the time to make sure I knew the differences between the models and the various options and packages that I may want or need. What I was looking for was an uncommon collection of options and so I decided the best path was to order a vehicle. Stephen and I sat together to make sure I chose what I needed and left off what I did not. Stephen told me I should expect a build time of 6-8 weeks; based ...

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DealerRater Mar 23, 2024

This should be called Coconut CROOKS. Stay away! They sold me a car with a bad PDK gearbox. Replacement cost $18,200. No warranty of course 😡🤬

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DealerRater Mar 22, 2024

Had a great experience at this dealership, service rep, Steven Ruth is the best. Walked in feeling defeated and he was able to getting my car fixed with no headaches and with low cost for the repair. Great guy, check in everyday without me having to call and chase down reps for a status update, excellent service!!

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DealerRater Mar 22, 2024

I have been at different dealerships but this bmw dealership is really remarkable . Frantz was my guy and offered me the best experience in my purchase

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DealerRater Mar 19, 2024

I like this place and frantz was great helping me getting my mini . This one of the best experience I’ve had

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DealerRater Mar 13, 2024

I’m new to the area, looking to get my first car ever and Frantz Belizaire helped me with the process and I was able to purchase exactly what I was looking to get. He was a great help and wonderful salesman to guide me through the process. If you’re ever in need of a car, he’s your guy.

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DealerRater Mar 12, 2024

Great service.I've been using this dealer for years buying 4 cars with Frantz Belizaire a sales person who guided me every steps of the way. I can refer my friends and family to this vista

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DealerRater Mar 12, 2024

Frantz he’ll’’mis a great sale man did a great job always there great customer service

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DealerRater Mar 12, 2024

I have bought my car from Frantz Belizaire. That was a best experience. He’s a really nice person.

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DealerRater Mar 12, 2024

I purchased my X5 from Frantz Belizaire. He was very patient in helping finding the exact car I wanted .

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DealerRater Mar 11, 2024

Buyer Beware! Find another dealer so shop. I lost a car after offering full price on a preowned and asked to place a deposit and drive down same day to purchase. The sales manager Jamie and salesperson Ovid Sachi were extremely unprofessional. This should not happen. It was like my Ovid was asleep on the deal and had no sense of urgency. Jamie was not helpful as a sales manager and never even got me an offer in writing as requested multiple times. These guys play serious games. Don’t waste your time and find another honest dealer to work ...

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DealerRater Mar 10, 2024

Mike L. at BMW of Coconut Creek deserves high praise for his exceptional service. From the outset, his friendly and communicative approach set a positive tone, making my car-buying experience truly enjoyable. Mike's extensive knowledge of BMW vehicles was evident, as he guided me through options with patience and expertise. What sets him apart is his genuine commitment to customer satisfaction—he went above and beyond to ensure I felt confident and informed throughout the process. Mike's professionalism, paired with his approachable nature, made the entire journey seamless. If you're in search of a stress-free car-buying experience, ...

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DealerRater Mar 9, 2024

Our salesman Raj and finance person Gloria were very professional and attentive. Five star experience!

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DealerRater Feb 29, 2024

I was assured by Kendry the vehicle I was interested was available only to be attended by a low energy salesperson by the name of Duane who seemed uninspired about his job and a horrible salesperson. Stay away from this bait and switch operation

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DealerRater Feb 27, 2024

Absolute definition of predatory dealership. This place is everything wrong with the car buying process. I inquired about a vehicle last night, was told it was in stock and available. They called and texted me this morning. I spoke with two different people who both confirmed availability and scheduled an appointment for me to come in at noon. I canceled my entire afternoon at work with the intentions of coming home with the car. Drove an hour up only to find out the car I came for sold 3 days prior. It’s inexcusable. Never ever do business with this slimey ...

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DealerRater Feb 24, 2024

After owning six Mercedes and a beautiful Audi A8, I decided to return to BMW of Coconut Creek for my next ride. There, I worked directly with Mike Loiselle, who is truly exceptional. We ended up getting an iX M60 with every available option from the catalog, and let me tell you, it drives amazingly. I also recommended this to two close friends who traded their Mercedes-Benz for an X7 and an M4 (and they are absolutely thrilled), and their Audi Q7 for an iX. BMW’s electric and combustion offerings are making quite an impression! 🚗

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DealerRater Feb 18, 2024

Was communicating with a salesman for two weeks, finally made it out to dealership and did not receive much of a welcome upon arrival. The cars I was interested in were sold the night before and the salesman did not bother to inform me, despite the fact that I live 45 miles from the dealership. I will never contact this dealer again. Very poor customer service.

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DealerRater Feb 18, 2024

I purchased a 2023 Lexus NX350 from Fred Tranchant. He was very professional and courteous. He worked with me and answered all of my questions He's a real pro.

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DealerRater Feb 9, 2024

My sales person mike loiselle is the best. My x1 is a perfect car. I have made a great choice at Vista and its all because of Mike service.

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DealerRater Feb 8, 2024

I worked with Michael Loiselle at Coconut Creek and he was fantastic. He was very knowledgeable and attentive without being pushy, and I felt very comfortable with him. I highly recommend buying a BMW from Michael at Coconut Creek.

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DealerRater Feb 8, 2024

I visited BMW and spoke with Michael Loiselle to ck about trading my car or selling it. He was prompt, took time to go over the information with me about my car. Extremely professional, honest but very friendly. I decided to hold on to my car for this time.

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DealerRater Jan 31, 2024

Sam was awesome! He was honest and upfront about everything! Easy to stay in contact with. Finance team did great on their end as well!

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DealerRater Jan 29, 2024

Very efficient and friendly. Sam made sure I Knew all about my BMW and the ins and outs of its devices. He was the most easy salesman I have worked with. I left positive with the entire experience.

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DealerRater Jan 18, 2024

Awesome, he got me in and out with a great price. I’m recommending everyone to him.

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DealerRater Jan 14, 2024

If I could give this dealership 0 stars I would!!!!! Let me just say I NEVER write reviews! But after multiple failed attempts to contact someone about this issue and for it to actual be addressed, and it’s been unsuccessful I feel it’s warranted and my last resort. I am a new mom and in the market for a car, and came across a used Range Rover that was located at this dealership. Now I understand this is a Range Rover at a BMW dealership, so it’s understandable that I would be purchasing a used car without the ...

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DealerRater Jan 14, 2024

Really great experience. Professional, courteous and knowledgeable. Can’t thank you enough. Sam you’re the best. Diane

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DealerRater Jan 12, 2024

As usual, amazing dealer. Rodrigo Barros excellent advisor. I felt very safe and confident with this dealer and was satisfied with his service.

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DealerRater Jan 10, 2024

Concerns About Recent Service Experience at Vista BMW I'm writing to share a recent experience at Vista BMW on December 13, 2023, which has left me disappointed in your service department. As a long-term BMW customer and advocate, this encounter has made me question the customer service quality at Vista BMW. On December 13th, I brought my 2021 BMW X5 M50I, for a scheduled oil change. I had rescheduled twice due to health issues. At the dealership, I met with Mr. Steven Ruth, my service advisor. He suggested additional services, which I declined. Then, Mr. Ruth informed me that I was ...

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DealerRater Jan 6, 2024

Very knowledgeable of every car on a lot easy to shop with. He made everything easy to understand and he swiftly got things done without a problem very easy to work with. I would tell friends and family to use him anytime they shop for a car.

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DealerRater Dec 30, 2023

Very straightforward salesperson No double talk Very patient and answered all my questions Made the process easy

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DealerRater Dec 29, 2023

This is my second car purchase from Sam. He did a great job helping me locate a car with the specific features I wanted, which is not easy.

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DealerRater Dec 29, 2023

I worked with Sam at Vista BMW and he was extremely helpful and patient, helped me secure financing and got me into my dream car. Great experience

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DealerRater Dec 28, 2023

I felt very safe and confident with this dealer and was satisfied with his service.

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DealerRater Dec 16, 2023

If you are looking for the best BMW sales and customer service in South Florida, ask for Mani Czinner. He has helped us with 3 of our recent vehicles and there is no one that cares more about his customers than Mani. Update review: December 2023 (RE: purchase of our 4th vehicle with Vista BMW) Unfortunately, my latest transaction with Vista has been anything but positive. After trading in my vehicle on November 7, I’m still waiting on the balance of my trade-in to arrive. I have repeatedly emailed and contacted Gloria Feliz and Mery Zambrano from the accounting department about this ...

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DealerRater Dec 15, 2023

Went to try buy a new car from this dealership 2nd time, my last car ended up purchasing from Branam in West Palm Beach who sold me same car with more options at a lower price than vista and did everything over the phone, still take my car to vista for service, tried the other day to buy a new car from vista and basically told if you can buy the car somewhere else cheaper than buy it there, we not talking about $100 we talking thousands, VIsta doesn't want my business the salesman basically told me they selling lots ...

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DealerRater Dec 14, 2023

Great experience. Sam Assisi took great care of me from start to finish. Drove off very pleased with my new car,

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DealerRater Dec 5, 2023

What an awesome experience from vista bmw. I worked with Sam Assisi, he was very knowledgeable and helped me through buying my first car at the dealership. Awesome customer service.

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DealerRater Dec 1, 2023

Great experience. Our sales person Sam was very knowledgeable. Very helpful. Even took the time to show my wife how to set up her car.

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DealerRater Nov 22, 2023

Had a fantastic experience at Vista Coconut Creek. Our sales associate Sam was great. He was extremely knowledgeable, no pressure, very helpful. The whole buying process was extremely easy. LOVE my new X3.

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DealerRater Nov 20, 2023

Best vehicle purchase experience ever. Sam was a pleasure to work with he is not your typical sales shark. He was kind, personable and understanding. By far the easiest and fastest purchase I’ve done. Look for Sam! Five stars!

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DealerRater Nov 5, 2023

Great experience purchasing a CPO vehicle from Vista BMW Coconut Creek. It was a pleasure working with Sam.

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DealerRater Nov 2, 2023

Yesterday my husband and I bought our dream car; an X5 BMW w/ executive package! The car is absolutely beautiful! Sam Assisi was our client adviser and aided us with our purchase! He was an honorable man, very pleasant to work with! He didn’t try to rip us off like most! We did an online purchase out of state and my husband flew to Florida to pick up the car! The whole process was very SMOOTH! He was so helpful, PATIENT, and very HONEST! 35 years of experience with car sales, you cannot go wrong!! VISTA BMW’s BEST client ...

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DealerRater Oct 22, 2023

Sam Assisi was a great salesman. Very low pressure style and very knowledgeable about key features of each car. I enjoyed dealing with him.

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DealerRater Oct 20, 2023

Very quick response to inquiry and helpful in setting up an appointment. Sam Assisi was great to work with from test drive to final purchase. Very friendly, fast and efficient.

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DealerRater Oct 13, 2023

Worked w/ Sam Assissi who helped get me into an x5 and had an excellent sales experience. He was knowledgeable and thorough with showing me all the vehicle’s features without being pushy and helpful getting all the processing completed without any hassle. He even waited for me hours after he was off after I got off work. Loving my X5! This dealership also has a wider selection of vehicles and available CPOs that I’ve seen in the area.

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DealerRater Oct 13, 2023

My name is Marc & me and my wife just bought an X6 and our sales guy was Sam Assisi and he was great to work with. He was patient with us and he gave us good advice and direction throughout the process. He got us a great deal. A part of me felt like we almost bought the vehicle because of how great he was lol! He is very knowledgeable and has a very warm personality. For our future BMW purchases, we will definitely be going to Sam, I highly recommend him!

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DealerRater Oct 8, 2023

We had a great experience at the dealership last week as we purchased our new 2024 X5 m60I. Our sales person Cornelius P was very courteous and accommodating and worked to show us the car right off the showroom floor. We had a outstanding sales experience working with sales manager Michael C, who streamlined our deal and made the whole process to save us time at the dealership as we had driven an hour north from Miami. Our car was appraised and we settled on the lease terms for the new car within 30 minutes of agreeing that this was the ...

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DealerRater Sep 24, 2023

SUPER GENIUS BAR SERVICE! 9/24/23 Just wanted to say a big thank you to Emily, for pairing my iPhone, with my 2020 330i. She did a great job and got it back online in no time and I am very grateful. She has super customer service and is very professional. It's nice to have employees who actually enjoy their profession. It was a pleasure stopping by today and Vista, I am sure, is very happy to have Emily represent them. She has my utmost respect. Marc Walther Pompano Beach 12/19/21 For the last few days, I could not pair my IPhone with ...

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DealerRater Sep 24, 2023

9/24/23 Just wanted to say a big thank you to Emily, for pairing my iPhone, with my 2020 330i. She did a great job and got it back online in no time and I am very grateful. She has super customer service and is very professional. It’s nice to have employees who actually enjoy their profession. It was a pleasure stopping by today and Vista, I am sure, is very happy to have Emily represent them. She has my utmost respect. Marc Walther Pompano Beach 12/19/21 For the last few days, I could not pair my IPhone with Bluetooth, in my 2020 330I, ...

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DealerRater Sep 19, 2023

Their service department was top-notch my service advisor Sam M was the best! But now I hear she is no longer employed at Vista BMW. Vista do what ever you can to rehire Sam. Someone with her knowledge and awesome customer service is hard to fine, especially these days… It’s not too late. Bring her back!

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DealerRater Sep 5, 2023

From the moment I walked into Vista BMW, I was treated very well and felt comfortable. The girl at the front desk connected me with Michael Loiselle. Michael was a pleasure to work with. He was very patient, down to earth, understanding, has a great sense of humor and is extremely knowledgeable about what he sells. He found me the perfect vehicle within my price range. Although I had to wait a very long time for my 2023 X1, Michael made the waiting period a little less stressful for an anxious person like me by constantly updating me immediately, and also ...

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DealerRater Aug 26, 2023

Bought a car sight unseen from Raj at this dealership. Car was excellent and service was good. I wouldn’t hesitate to do business with them again!

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DealerRater Aug 19, 2023

Rob & Jamie & terra are the best in the pre owned dept I highly recommend them for a csr

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DealerRater Jul 3, 2023

So for over 3 years I've been meaning to do this. Juliet Steinberg is a Service Advisor par excellent at Vista Motors Coconut Creek. The very highest level of a Professional, on time, great sense of humor, keeps me informed, the absolute best! Can't say enough good things about her. Duane Crawford in the CPO department is another great professional here. Have purchased 3 BMWs from him. Professional, efficient, communicative and a great guy! And Vista has the very best professional Technicians anywhere -- done right the first time and just very reliable!

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DealerRater Jun 6, 2023

Sam A, thank you for the swift service and professionalism. Was in and out in about three hours, will come back for my dads I8!

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DealerRater Jun 3, 2023

Rajesh was a pleasure to work with. He made the process easy.and it went very smoothly

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DealerRater Jun 2, 2023

Excellent experience working with Raj on a CPO vehicle. He was responsive, customer focused and knew how to handle an out of state transaction. Also a good communicator via TXT and provided updates even on his day off. Highly recommend!

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DealerRater May 25, 2023

Sam Assisi was very professional and made the whole trade in/ buying experience an absolute pleasure.

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DealerRater Apr 29, 2023

Vista BMW is very nice, well organized dealership. The place was very clean and the salesman Rajesh, I worked with did a great job making the experience effortless. I would definitely return.

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DealerRater Apr 12, 2023

Great dealer ship! Overall the experience was very simple and Raj was super helpful during the buying experience as I was out of state.

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DealerRater Feb 10, 2023

5 star rating due to one person Dino B. The best service advisor by far. 2nd would be a distant second. The question about recommending the dealership…only if I saw a Dino in other departments especially sales and could answer questions I could ask..it would be interesting to calculate the time from signing on the dotted line with not all the bs options the finance people like to try and add on…NO experience with this dealership on this. One word would be painful at other dealerships

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DealerRater Feb 8, 2023

We purchased our 540 series BMW a few months ago. Overall dealership experience was excellent. I rode as a passenger in the back seat recently and realized hot air was blowing from the rear center console. Front seat air was set at 70 degrees. I called the dealership to set up an appointment. That’s when things turned south. Service advisor Robert Trammell “mansplained” that I needed to set the rear air temp on the console or set it in the idrive. Bring it in he said…I’ll show you how it works. There is no rear temp controls or settings ...

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DealerRater Dec 13, 2022

Stephen Austin was an awesome salesman. He wasted no time, and worked with the finance team to get me an amazing deal and out of the door in record timing. Amazing experience!

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DealerRater Dec 1, 2022

Very good! We didn’t find the exact model we wanted, but Carolina helped us to make a better choice. She was very diligent, clear from the beginning, helpful, friendly and profesional. My wife and I are very happy with our BMW, thanks to the guidance and help that we received from Carolina and their financial advisor. Además, aclaró todas nuestras dudas, nos ayudó con el seguro, etc., y en español. If I had to point out something negative, we expected a slightly better gift, such as carpets, or the like that. But in general we receive a ...

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DealerRater Nov 30, 2022

We had the best experience leasing a new (and our first) BMW. Our client advisor, Duane Crawford, was very instrumental in making this purchase quick and easy. He was very professional, knowledgeable and helpful with guidance and lots of information about the different SUV models and features of the vehicles. We selected an X2 and couldn’t be happier. We were treated fairly and with courtesy and patience. We were not rushed to make a decision and there was absolutely no pressure. Buying a car is one of the toughest things to do because we’ve always felt like the ...

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DealerRater Oct 8, 2022

I was impressed with Andrew's performance after I contacted him about a brake issue that I had. Job well done, thanks again, Andrew!

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DealerRater Sep 3, 2022

The bmw family in coconut creek, is a real family. Just to name a few Sadia, tyson, and the manager Bill made my experience special. I have visited a few dealerships, but this one, has the best customer service, and the quickest results when maintaining your vehicle. There’s nothing off limits when you enter the property grounds, and this is something you have to experience for yourself. Thank you Bmw at coconut creek

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DealerRater Jun 1, 2022

I wanted to purchase my BMW vehicle at the end of a lease. It is required to do so now directly with a dealership. Vista uses this as an opportunity to prey on their customers with BS fees and charges. They want you to believe that they are required to charge you for a "safety inspection". It is not needed or required by anyone just an excuse to gouge the public. The only thing they can charge for is the residual cost of the vehicle, taxes, and title/registration fees. Lauderdale BMW of Pembroke Pines understands this and ...

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DealerRater May 17, 2022

These guys are one of the best dealerships in the US. They go above and beyond., Abu was my service advisor and he totally exceeded my expectations while being totally transparent as to what the dealership could and could not do. I have been using this dealership for almost ten years now for service and look forward to many more years of quality coupled with the professionalism that they bring to the table. Keep up the good work!

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DealerRater Apr 17, 2022

on April 5 2022 I brought my my 4 month old 2022 BMW 330 In for service a censor light was on. Visa BMW told me the censor was bad and could not be covered under warranty telling me that my front bumper was repainted and there was paint over spay on it .I told them this was impossible Abou the service writer was to busy to talk to me about this and rude . I bought the car brand new saw it come off the truck covered in plastic .they wanted to charge me $1200 to fix the car I took the car to BMW Pembroke ...

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DealerRater Mar 16, 2022

I recently purchased a Certified Pre-owned BMW from Vista BMW of Coconut Creek. The car was less than 1 year old and had 18,000 miles. I asked my salesman why there was high miles on the car and he said it was a loaner. I believed him (unfortunately) and purchased the car. Later that week I checked online about this particular car and found out that it wasn't actually a loaner. It was a rental car in California. I also found rental car information under the seat and the clock in the car was set 3 hours behind. If he would have ...

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